Yes. Our customization experience allows you to preview your design before checkout, including names, initials, engravings, photos, and personal details.

We offer personalized names, initials, dates, coordinates, handwriting, photos, symbols, and birthstone options.

Please contact us within 12 hours after placing your order. Once production begins, design changes cannot be made.

Our jewelry is available in 925 Sterling Silver or Premium brass, premium metal finishes, 18K Gold plated options, and selected gemstones.

Avoid perfume, lotion, chemicals, and excessive moisture. Store your jewelry in a dry place and clean gently with a soft cloth.

Personalized jewelry usually requires 7–14 business days for production before shipping.

Cancellation requests must be submitted within 12 hours after ordering. Orders already in production cannot be canceled.

After production, standard shipping usually takes 5–10 business days depending on your location.

Once shipped, you will receive an email confirmation with tracking information.

Yes. Non-personalized items can be returned within 30 days after delivery.

Personalized jewelry cannot usually be returned unless there is a manufacturing defect or an error caused by us.

Contact our support team with your order number and product photos. We will provide return instructions after reviewing your request.

Approved refunds are processed within 5–7 business days after the returned item is received and inspected.

For questions about customization, orders, shipping, or returns:

Email: missmimicustom@gmail.com 

Support Hours: Monday–Friday, 9:00 AM–6:00 PM EST